Shift Leader: Drive Customer Service & Store Ops

Greggs Plc; Tamworth; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Staff discount 50%

Free drinks

Paid breaks

Profit sharing

Wellbeing app

Holiday entitlement grows

Share plans

Pension matched 7%

Employee assistance app

Long service awards

Staff savings

Job summary

Greggs Plc is hiring a Shift Manager to lead a busy shop and ensure customers have a brilliant experience, whether they shop in-store or online. You’ll be part of the management team, looking after the shop when the Manager isn’t around.

You will engage and motivate the team, lead by example, and make sure they have what they need to do an amazing job, from prep to ovens and displays. This role offers weekly pay, great staff discounts, free drinks, paid breaks, and other benefits while

Qualifications

• Previous team supervisory experience in a similar, customer-focused environment.
• Strong customer service skills and ability to lead by example.
• Able to manage shop operations during shifts when Manager isn't around.

Responsibilities

• Inspire the team to deliver results and maintain shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare food and manage ovens.
• Keep displays stocked and shop presentable.
• Keep the shop clean, tidy and presentable.

Skills

Leadership

Customer service

Team supervision

Communication

Job description

Greggs Plc is hiring a Shift Manager to lead a busy shop and ensure customers have a brilliant experience, whether they shop in-store or online. You’ll be part of the management team, looking after the shop when the Manager isn’t around.

You will engage and motivate the team, lead by example, and make sure they have what they need to do an amazing job, from prep to ovens and displays. This role offers weekly pay, great staff discounts, free drinks, paid breaks, and other benefits while