Shift Leader - Craft Coffee & Team Builder

Blank Street; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Blank Street is looking for a Shift Leader in Greater London to drive sales and ensure exceptional customer experiences. The ideal candidate will possess strong coffee knowledge and decision-making skills, working collaboratively to craft quality beverages while supporting new team members.

This full-time role requires the ability to work in fast-paced environments and manage operational responsibilities effectively. Weekend availability is preferable as you engage with the local community, ensuring every customer feels connected to our brand.

Qualifications

• Experience in the customer service or hospitality industry.
• Strong decision-making and multi-tasking skills.
• Ability to work at pace in high-volume environments.

Responsibilities

• Craft beautiful coffee products and serve all Blank Street customers with energy and empathy.
• Support GM and Training Team in training new employees.
• Open and close the location safely and responsibly.

Skills

Customer service

Multi-tasking

Interpersonal communication

Coffee knowledge

Job description

Blank Street is looking for a Shift Leader in Greater London to drive sales and ensure exceptional customer experiences. The ideal candidate will possess strong coffee knowledge and decision-making skills, working collaboratively to craft quality beverages while supporting new team members.

This full-time role requires the ability to work in fast-paced environments and manage operational responsibilities effectively. Weekend availability is preferable as you engage with the local community, ensuring every customer feels connected to our brand.