Shift Leader - Coffee Service & Career Growth

Moto Hospitality; Lancashire; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Annual bonus up to £3,445pa

Up to 60% colleague discount

Enhanced benefits (pension, sick pay,

Job summary

Moto Hospitality is recruiting for a Supervisor at Lancaster Services (M6 J32/33). The role offers £27,707 per annum, a 40-hour week, and opportunities to progress into management. You will lead shifts, ensure smooth operations, and uphold Costa Coffee standards in a busy rest stop environment.

The position includes annual bonus up to £3,445 and enhanced benefits such as pension and life assurance, plus funded qualifications to support career progression within the team.

Qualifications

• Previous experience leading or supervising teams ideally within retail, hospitality, catering, or customer service.
• Passion for delivering a memorable customer experience.
• Great communication skills and be comfortable making decisions.
• Ability to work on own initiative and make reasoned decisions under pressure.

Responsibilities

• Lead shifts with confidence to ensure smooth operations during busy trading periods.
• Create a positive, high-energy culture where colleagues feel valued and empowered.
• Maintain outstanding food safety, health & safety, and compliance standards at all times.
• Monitor performance through key metrics and drive continuous improvement.
• Act as a role model for Costa's values, service standards, and ways of working.

Skills

Team leadership

Customer service

Communication

Decision making

Job description

Moto Hospitality is recruiting for a Supervisor at Lancaster Services (M6 J32/33). The role offers £27,707 per annum, a 40-hour week, and opportunities to progress into management. You will lead shifts, ensure smooth operations, and uphold Costa Coffee standards in a busy rest stop environment.

The position includes annual bonus up to £3,445 and enhanced benefits such as pension and life assurance, plus funded qualifications to support career progression within the team.