Retail Team Leader — Lead Shifts, Growth & Flexible Hours

Moto Hospitality; Lancashire; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Annual bonus up to £3,445pa

Staff discount 60%

Pension and life assurance

Development opportunities

Job summary

Moto Hospitality operates Lancaster Services, M6 J32/33. As a Supervisor, you’ll be the strong right hand to your Store Manager, leading shifts and helping to keep the unit running smoothly every day.

This role offers £27,707 per annum for 40 hours per week, with a clear path to management development and a bonus scheme, plus staff discounts and enhanced benefits. Please note access by car is advised due to site location.

Qualifications

• Previous experience leading or supervising teams, ideally in retail, hospitality, catering, or customer service.
• Passion for delivering a memorable customer experience.
• Great communication skills and ability to make decisions under pressure.

Responsibilities

• Lead shifts with confidence and ensure smooth operations during busy trading periods.
• Create a positive, high-energy culture where colleagues feel valued and empowered.
• Maintain food safety, health and safety, and compliance standards at all times.
• Monitor performance through key metrics and drive continuous improvement.
• Act as a role model for company values and service standards.

Skills

Team leadership

Customer service

Communication

Decision making

Job description

Moto Hospitality operates Lancaster Services, M6 J32/33. As a Supervisor, you’ll be the strong right hand to your Store Manager, leading shifts and helping to keep the unit running smoothly every day.

This role offers £27,707 per annum for 40 hours per week, with a clear path to management development and a bonus scheme, plus staff discounts and enhanced benefits. Please note access by car is advised due to site location.