Shift Leader - Bar Service & Customer Experience

Flaming Grill - Bra_103; Ashton-in-Makerfield; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Career development

Employee discounts

Employee assistance program

Maternity/paternity policies

Menopause friendly

Inn/hotel discounts

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Flaming Grill - Bra_103 in Ashton-in-Makerfield, Lancashire, United Kingdom is seeking a Team Leader to guide the shift, ensuring the team has what it needs to run smoothly and that customers are kept happy. You will deputise for the management team, resolve issues quickly, coordinate the team during busy periods, and keep the bar safe, legal, and clean while delivering great service.

We value detail, a positive can‑do attitude, and strong English.

Qualifications

• Proven ability to provide heartfelt and memorable customer experiences.
• Strong leadership and the ability to motivate a team.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with quickly and safely.

Skills

Attention to detail

Customer service

Team leadership

Communication

English language

Job description

Flaming Grill - Bra_103 in Ashton-in-Makerfield, Lancashire, United Kingdom is seeking a Team Leader to guide the shift, ensuring the team has what it needs to run smoothly and that customers are kept happy. You will deputise for the management team, resolve issues quickly, coordinate the team during busy periods, and keep the bar safe, legal, and clean while delivering great service.

We value detail, a positive can‑do attitude, and strong English.