Shift Leader

Caffe Nero Group Ltd; St. Neots; On-site; GBP 60,000 - 80,000; Part time

Job summary

A national coffee shop chain is seeking a Shift Leader in St. Neots. This role involves leading the team, ensuring excellent customer service, and maintaining high standards. Ideal candidates have strong leadership qualities and a customer-focused attitude. The position offers flexible training, competitive pay starting at £12.26 per hour, and various company benefits including discounts on food and drinks.

Benefits

Unlimited free handmade drinks

Up to 75% off food

Significant discounts off shift

Opportunity for bonuses

Career growth opportunities

Access to benefits platform

Qualifications

• Experience as a Supervisor or Team Leader preferred but not required.
• Strong customer interaction skills.
• Ability to work in a team-oriented environment.

Responsibilities

• Support store operations and lead the team.
• Deliver exceptional customer service.
• Maintain high standards of coffee and food preparation.

Skills

Customer service

Team leadership

Energy and positivity

Job description

Shift Leader at Caff e8 Nero

At Caff e8 Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the store 2 leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader 2 but if you haven e2t got that don e2t worry, we e2d still love to hear from you.

What you can expect:

• Brilliant training 2 no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you e2re on shift.
• 50% off all handmade drinks and 40% off everything else when you e2re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to a3750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.
• Via our incentive a3 Nero 90, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.

Why choose us?

When you join us, you e2re joining a group of caring, supportive and friendly people - whether that e2s your team, the regular customers of your caf e9 or your community. At the same time as giving fantastic service you e2ll have loads of fun along the way - maybe a pizza night, a Caff e8 Nero Club party or even at the Barista of the Year event. There e2s something for everyone.

The starter rate for Shift Leaders in this location is a312.26 per hour, increasing to a312.41 with service.

If you have a great attitude, bags of energy and love interacting with customers then we e2d love to hear from you!

At Caff e8 Nero you really can be you, with us.