Shift Lead & Keyholder — Drive Store Ops & Customer Experience

B&Q Limited; Bolton; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Pension Scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Job summary

B&Q Bolton is seeking a Shift Lead to oversee daily store operations, support colleagues and ensure an excellent customer experience from start to finish.

This permanent role offers flexible hours (full-time, part-time or job share at 36.75 hours per week) and a competitive package including an attractive pension, 6.6 weeks holidays and additional benefits designed to help you thrive at work.

Qualifications

• Passionate about customers and doing the right thing for them.
• Safety conscious with eye for detail to spot opportunities for compliance.
• Enjoy interacting with colleagues and working in a team.

Responsibilities

• Oversee shift to ensure operations run smoothly and provide great experience daily.
• Deploy colleagues to cover shifts and make every customer count.
• Be the first point of contact for customers and colleagues; ensure store safety.

Skills

Customer focus

Global perspective

Safety conscious

Team player

Energetic

Autonomous decisions

Job description

B&Q Bolton is seeking a Shift Lead to oversee daily store operations, support colleagues and ensure an excellent customer experience from start to finish.

This permanent role offers flexible hours (full-time, part-time or job share at 36.75 hours per week) and a competitive package including an attractive pension, 6.6 weeks holidays and additional benefits designed to help you thrive at work.