Shift Lead: Flexible Hours, Great Team

Tesco PLC; Aldeburgh; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague Clubcard discounts

Wellbeing services

Life cover

Job summary

Tesco PLC is seeking a proactive Shift Lead to drive daily store operations and deliver outstanding customer experiences. You will lead a diverse team across departments, coach staff, and ensure smooth, friendly service throughout each shift. The role offers flexible hours and opportunities to grow within the business.

Applicants should demonstrate leadership in a busy retail setting, a customer-first mindset, and the ability to communicate clearly with colleagues and customers alike.

Qualifications

• Experience leading teams in fast-paced retail environments.
• Strong customer service orientation and problem-solving skills.
• Excellent communication with colleagues and customers.

Responsibilities

• Lead the store team to deliver a great in-store experience for customers.
• Coordinate across store departments and support daily operations.
• Coach and develop team members, provide feedback and model excellent service.
• Ensure smooth store operations in the manager's absence and adapt to changes.

Skills

Team leadership

Customer focus

Communication

Job description

Tesco PLC is seeking a proactive Shift Lead to drive daily store operations and deliver outstanding customer experiences. You will lead a diverse team across departments, coach staff, and ensure smooth, friendly service throughout each shift. The role offers flexible hours and opportunities to grow within the business.

Applicants should demonstrate leadership in a busy retail setting, a customer-first mindset, and the ability to communicate clearly with colleagues and customers alike.