Shift Lead - Flexible Hours & Great Benefits

Tesco PLC; Batley; Sur place; GBP 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Holiday allowance

Flexible working

Colleague discount

Wellbeing services

Life cover

Pension

Discounts

Cycle to work

Résumé du poste

Tesco PLC is hiring a Shift Lead to join our stores in the United Kingdom. You will lead the team to deliver a great customer experience, work across store areas, and act as the go-to person for daily operations.

You will build inclusive relationships and confidently lead in the manager’s absence. The role rewards flexible, proactive leaders with a focus on excellent service, continuous improvement, and a commitment to our customers, communities, and planet.

Qualifications

• Experience leading teams in a fast-paced retail setting.
• Strong customer service focus and problem solving.
• Excellent communication and interpersonal skills.

Responsabilités

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day. Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• Build positive, long lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results. Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve our customers, communities and the planet a little better every day by acting responsibly and sustainably.

Connaissances

Team leadership

Retail experience

Customer service

Communication

Description du poste

Tesco PLC is hiring a Shift Lead to join our stores in the United Kingdom. You will lead the team to deliver a great customer experience, work across store areas, and act as the go-to person for daily operations.

You will build inclusive relationships and confidently lead in the manager’s absence. The role rewards flexible, proactive leaders with a focus on excellent service, continuous improvement, and a commitment to our customers, communities, and planet.