Shift Lead: Drive Store Ops & Customer Experience

B Q; Barnstaple; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Pension

6.6 weeks holiday

ShareSave options

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q Barnstaple is seeking a Shift Lead to oversee daily store operations and ensure a safe, welcoming environment for customers and colleagues. The role is a keyholder position with shifts ranging from 5am to 10pm and offers options for full-time, part-time or job-share arrangements.

As a Shift Lead, you will deploy colleagues, handle customer inquiries, and maintain store safety and service standards. This role supports the store’s mission to help customers create a home they’ll love and

Job description

B&Q Barnstaple is seeking a Shift Lead to oversee daily store operations and ensure a safe, welcoming environment for customers and colleagues. The role is a keyholder position with shifts ranging from 5am to 10pm and offers options for full-time, part-time or job-share arrangements.

As a Shift Lead, you will deploy colleagues, handle customer inquiries, and maintain store safety and service standards. This role supports the store’s mission to help customers create a home they’ll love and