Shift Duty Manager – Lead Retail Team with £2/hr Supplement

Iceland; Glasgow; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

15% discount in Iceland/The Food Wareh

28 days holiday

Christmas vouchers

Refer a Friend

Christmas saving schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Inclusive work environment

Job summary

Iceland in the United Kingdom is seeking a committed Duty Manager to lead store operations, support teams and drive great shopping experiences. You will receive a £2 per hour supplement for the time you manage shifts, while ensuring sales and service excellence across the store.

You will collaborate with colleagues, promote inclusion and supervise cash handling, security policies and daily store tasks. This role offers career progression alongside a competitive benefits package.

Qualifications

• Experience in retail management or supervisory role preferred.
• Strong communication with colleagues to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback to improve performance.
• Hands-on leadership to deliver a great store.

Responsibilities

• Plan and manage store shifts with the team.
• Support sales initiatives and drive customer engagement.
• Ensure cash handling and security policies are followed.
• Work with Talking Shop Rep to engage and develop staff.
• Foster inclusive culture and up-skill the team.
• Deliver excellent service through digital initiatives.

Skills

Retail management

Team leadership

Customer service

Shift planning

Cash handling

Security compliance

POS familiarity

Tools

POS system

Job description

Iceland in the United Kingdom is seeking a committed Duty Manager to lead store operations, support teams and drive great shopping experiences. You will receive a £2 per hour supplement for the time you manage shifts, while ensuring sales and service excellence across the store.

You will collaborate with colleagues, promote inclusion and supervise cash handling, security policies and daily store tasks. This role offers career progression alongside a competitive benefits package.