Duty Manager: Retail Shift Leader & Store Champion

Iceland; Rishton; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

15% discount in Iceland stores

28 days holiday

Christmas vouchers

Refer a Friend scheme

Christmas saving schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Inclusive work environment

Job summary

Iceland is seeking a Duty Manager to lead store shifts, optimise availability, and drive customer-focused service. You will work as a Retail Assistant with a £2 per hour supplement for the time you manage shifts, helping to achieve sales targets while maintaining high standards.

The role emphasises leadership, team development, and adherence to processes to ensure a positive shopping experience for customers and a smooth daily operation.

Qualifications

• Experience in a retail management or supervisory role is preferred.
• Strong communication to coordinate with colleagues and managers.
• Ability to lead shifts and plan store tasks effectively.
• Customer-focused approach with practical problem-solving.

Responsibilities

• Maximise profit by ensuring availability and driving sales.
• Lead store team, engage staff, and support development.
• Follow cash handling and store security policies.
• Provide hands-on leadership during shifts to deliver great service.

Skills

Retail management experience

Communication skills

Team leadership

Shift planning

Customer service

Job description

Iceland is seeking a Duty Manager to lead store shifts, optimise availability, and drive customer-focused service. You will work as a Retail Assistant with a £2 per hour supplement for the time you manage shifts, helping to achieve sales targets while maintaining high standards.

The role emphasises leadership, team development, and adherence to processes to ensure a positive shopping experience for customers and a smooth daily operation.