Shift Manager — Lead Retail Team (£2/hr Premium)

Iceland Foods; Ruislip; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

15% store discount

28 days holiday

Christmas vouchers

Refer a Friend scheme

Christmas saving schemes

Long service awards

Healthcare plan option

Grocery Aid support

Job summary

Iceland Foods Ltd is seeking a proactive Shift Manager to support the store leadership team and deliver excellent customer service. This role is recruited as a Retail Assistant and includes a £2 supplement for every hour you shift manage the store, alongside responsibilities spanning profit, people, processes, and leadership.

You will plan shifts, ensure product availability, drive sales, and lead a team to deliver high standards.

Qualifications

• Proven experience in a retail management or supervisory role.
• Effective communication with colleagues to deliver tasks first time, every time.
• Plans and organises the shift, using every team member.
• Provides balanced feedback to improve performance.
• Sets the pace of the team during shifts, staying hands-on to deliver a great store.

Responsibilities

• Maximise profit: ensure great product availability and drive sales.
• Engage, develop & retain great people: support engagement and foster an inclusive culture.
• Doing the right processes: follow cash handling, security policies and digital service initiatives.
• Leadership: lead by example to get the best from the team and customers.

Skills

Retail management

Effective communicator

Shift planning

Feedback delivery

Team leadership

Job description

Iceland Foods Ltd is seeking a proactive Shift Manager to support the store leadership team and deliver excellent customer service. This role is recruited as a Retail Assistant and includes a £2 supplement for every hour you shift manage the store, alongside responsibilities spanning profit, people, processes, and leadership.

You will plan shifts, ensure product availability, drive sales, and lead a team to deliver high standards.