Duty Manager – Shift Lead with £2/hr Supplement

Iceland; Southmoor; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Discount 15%

Holiday 28 days

Christmas vouchers

Refer a Friend

Savings scheme

Long service awards

Healthcare plan

Grocery Aid

Career pathways

Inclusive workplace

Job summary

Iceland is seeking a committed Duty Manager to join our team. You will work as a Retail Assistant and receive a £2 per hour supplement for the time you manage shifts, helping drive availability and sales. The role focuses on hands-on leadership, customer service, and adherence to store policies.

We offer benefits including discounts, holidays, vouchers, and career progression opportunities. A supportive, inclusive workplace awaits the right candidate who values customers and colleagues alike.

Qualifications

• Experience in a retail management or supervisory role is preferred but not essential.
• Excellent communication skills with colleagues to deliver tasks first time, every time.
• Able to plan and organise shifts using every team member.
• Provide balanced feedback when needed to improve performance.
• Lead the team on shift to deliver a great store experience.

Responsibilities

• Oversee store operations to maximise profits and availability for customers.
• Support and engage the team, promote an inclusive culture and upskill staff.
• Follow cash handling and security policies and ensure processes are followed.

Skills

Retail management

Communication

Shift planning

Feedback delivery

Team leadership

Job description

Iceland is seeking a committed Duty Manager to join our team. You will work as a Retail Assistant and receive a £2 per hour supplement for the time you manage shifts, helping drive availability and sales. The role focuses on hands-on leadership, customer service, and adherence to store policies.

We offer benefits including discounts, holidays, vouchers, and career progression opportunities. A supportive, inclusive workplace awaits the right candidate who values customers and colleagues alike.