Duty Manager: Lead Shifts, Develop the Team, £2/hr Bonus

Iceland; Scotland; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

15% discount in all Iceland and The F"

Job summary

Iceland in the United Kingdom is seeking a committed Duty Manager to lead retail shifts, supervise colleagues, and drive store performance with a strong focus on customer service. You will plan shifts, support the team, and ensure cash handling and security policies are followed in a fast-paced environment.

The role offers a £2 per hour shift supplement for time spent managing shifts, with flexible weekend/evening work and opportunities for development within a supportive, inclusive company

Qualifications

• Experience in a retail management or supervisory role preferred.
• Strong communication and team collaboration skills.
• Ability to plan shifts and manage cash handling.

Responsibilities

• Maximise profit by ensuring product availability and driving sales initiatives.
• Engage, develop & retain great people by supporting and up-skilling the team.
• Follow and implement cash handling, security and One Best Way processes.
• Lead with a positive customer-focused approach in-store and at the doorstep.
• Be approachable, respectful and collaborative to foster an inclusive culture.

Skills

Retail management

Customer service

Team leadership

Shift planning

Cash handling

Job description

Iceland in the United Kingdom is seeking a committed Duty Manager to lead retail shifts, supervise colleagues, and drive store performance with a strong focus on customer service. You will plan shifts, support the team, and ensure cash handling and security policies are followed in a fast-paced environment.

The role offers a £2 per hour shift supplement for time spent managing shifts, with flexible weekend/evening work and opportunities for development within a supportive, inclusive company