Shift Configuration Lead — Lean Ops & Team Growth

CDW UK; Rugby; On-site; GBP 30,000 - 42,000; Full time

Job summary

CDW UK is seeking a Configuration Supervisor to lead daily shift operations in the configuration department on a late shift. You will ensure productivity, quality, and service targets are met, organise priorities, and collaborate with multiple teams to resolve issues on a single-site basis.

You will coach and develop team members, manage performance, and support lean improvements, with a strong emphasis on safety, teamwork, and accountability throughout the shift.

Qualifications

• 3 years’ leadership or management experience within supply chain, warehouse, or operational environments.
• Proven ability to organise, prioritise, and manage time effectively.
• Proficient in Microsoft O365.
• Experience using Warehouse Management Systems (WMS).
• Technical or configuration background.
• Experience applying Lean, Six Sigma, and continuous improvement methodologies.

Responsibilities

• Organise and lead daily shift operations to safely achieve productivity, quality, and service targets.
• Set clear daily direction and priorities for the team.
• Maintain internal and external service levels.
• Work collaboratively with other supervisors and departments to resolve issues and improve workflows.
• Lead, coach, and develop direct reports through regular feedback, mentoring, and performance management.
• Collect, analyse, and report operational data and KPIs.
• Champion safe working practices and health & safety standards.

Skills

Leadership experience

People management

Time management

Collaboration

Microsoft O365

Strong communication

WMS experience

Lean Six Sigma

Configuration background

Supply chain background

Tools

WMS

Microsoft Office 365

Job description

CDW UK is seeking a Configuration Supervisor to lead daily shift operations in the configuration department on a late shift. You will ensure productivity, quality, and service targets are met, organise priorities, and collaborate with multiple teams to resolve issues on a single-site basis.

You will coach and develop team members, manage performance, and support lean improvements, with a strong emphasis on safety, teamwork, and accountability throughout the shift.