Configuration Supervisor

CDW UK; Rugby; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading IT Services provider in Rugby is seeking a Mid-Senior Level Configuration Team Leader responsible for managing the configuration team efficiently. The role requires extensive knowledge of configuration procedures, excellent leadership, and analytical skills to ensure high productivity and adherence to processes. Ideal candidates will have a positive attitude, strong communication skills, and a proven track record in similar roles. This full-time position offers a chance to contribute significantly to the team's development and success.

Qualifications

• Proven record of responsibility and a positive work ethic.
• Ability to listen to ideas and collaborate with coworkers.
• Capable of multi-tasking and efficiently managing time.

Responsibilities

• Day to day management of the Configuration function.
• Driving accountability from Team Leaders.
• Maintaining internal and external service levels.

Skills

Extensive knowledge of underlying Configuration procedures

Excellent Analytical skills

Excellent leadership skills

Excellent communication skills

Good knowledge of Health and Safety legislation

Self-Motivated and proactive

Job description

Job Summary

You will be responsible for the Day to Day running of the UK configuration team in a cost effective and efficient manner and leading a shift on a Day to Day basis. You will also be responsible for process management and ensuring the team adhere to all processes provided whilst being efficient and accurate.

To continuously look at development opportunities within the team for succession planning in line with the company’s vision for the future.

What you will do

• To continuously look at development opportunities within the team for succession planning in line with the company’s vision for the future
• Day to day management of the Configuration function, focusing on Administration, accuracy, and Leadership
• Driving accountability from Team Leaders
• Working alongside Team Leaders to develop their leadership skills
• Providing day to day direction to Team Leaders and the wider team to ensure productivity remains high
• Setting a daily vision for the shift, communicating issues and successes from other shifts and departments
• Work closely with other Supply Chain Supervisors to promote a one team ethos and shared challenge resolution
• Driving adherence to the CDW way code of conduct
• Setting an exemplary example to the wider team
• Holding the team to account for their professional behaviours
• Maintaining internal and external service levels
• Business management including KPI’s, waste reduction, target setting and overtime management
• Performance, appraisals, disciplinary, recruitment and absence management
• Liaise with internal and external customers
• Health and Safety procedure

What we expect of you

• Extensive knowledge of underlying Configuration procedures
• Collating and presenting Performance KPIs
• Overtime management
• Performance, appraisals, disciplinary, recruitment and absence management
• Excellent Analytical skills
• Good knowledge of Health and Safety legislation and working practices
• Excellent leadership skills and proven to be driven towards excellence
• Excellent communication and organisational skills
• Professional, with a positive 'can do' attitude
• Honest and hardworking
• Self-Motivated and proactive, with the ability to motivate others
• Ability to listen to ideas, identifying issues and working with coworkers to overcome them
• Proven record of responsibility and a positive work ethic
• Good interpersonal skills – ability to liaise with personnel at all levels and adapt style accordingly
• Capable of multi-tasking, efficiently managing time and resources
• Ability to work to challenging deadlines with a positive approach
• Fully supporting and selling ideas to co-workers
• Ability to multitask and demonstrate efficient time and resource management
• Have a desire for continuous development and self‑improvement as well as the team and Department
• A receptive, approachable individual who can provide and receive feedback in an effective, impartial manner

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Other
• Industries: IT Services and IT Consulting

Equal Opportunity

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.