ServiceNow Technical Architect - Inside IR35 - SC Clearance - £800pd

ZipRecruiter; Manchester; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A government agency in the UK is seeking a ServiceNow Certified Technical Architect to enhance their ServiceNow Platform Engineering team. This role involves defining technical solutions and working closely with senior engineers. Key responsibilities include aligning IRM hierarchies with CSDM and supporting Service Portfolio Management. Candidates must have ServiceNow certification and applicable experience in a hybrid working environment.

Qualifications

• ServiceNow CTA certification is mandatory.
• Experience with IRM, SPM, HRSD, and API integration is essential.
• A strong background in CSDM alignment and risk management is necessary.

Responsibilities

• Align IRM Entity Hierarchies with the Common Service Data Model (CSDM).
• Design integration patterns for user access transitions.
• Support the expansion of the Service Portfolio Management (SPM) module.

Skills

ServiceNow CTA certification

IRM, SPM, HRSD experience

CSDM alignment

Risk management

Engagement with governance forums

SC Clearance eligibility

Job description

Overview

We are seeking a ServiceNow Certified Technical Architect (CTA) to join a central government department within their ServiceNow Platform Engineering team.

You will report into the Lead for Platform Engineering & Live Operations, working closely with senior engineers, product managers, and delivery teams to define technical solutions and design patterns in a large-scale enterprise environment.

Responsibilities

• Aligning IRM Entity Hierarchies with the Common Service Data Model (CSDM).
• Designing integration patterns to transition ServiceNow user access to zScaler.
• Supporting expansion of the Service Portfolio Management (SPM) module.
• Defining secure patterns for exposing ServiceNow REST APIs.
• Leveraging HRSD to deliver complex case management.

Essential skills

• ServiceNow CTA certification.
• Experience in IRM, SPM, HRSD and API integration.
• Strong background in CSDM alignment and risk management.
• Ability to engage with governance forums and technical stakeholders.
• Existing or eligible for SC Clearance.

Hybrid working: 60% office presence across 4 weeks (Manchester, Leeds, Blackpool).