ServiceNow Solution Architect: Platform Governance

Government Recruitment; Reading; On-site; GBP 65,000 - 100,000; Full time

Job summary

Defra’s Group Infrastructure Operations is recruiting a Solution Architect focused on ServiceNow to join the team on a permanent basis. You will provide governance and technical guidance for the ServiceNow enterprise platform, ensuring best practice standards and alignment with business priorities.

Working with the Senior Service Tool Manager and Platform Owner, you will shape platform strategy, oversee delivery pipelines, and future‑proof decisions across the ServiceNow product roadmap.

Qualifications

• In-depth knowledge of the ServiceNow platform and its product pipeline.
• Ability to translate business needs into scalable platform solutions.
• Experience guiding governance and architecture across enterprise services.

Responsibilities

• Provide governance and technical guidance for Defra’s ServiceNow platform.
• Support the Senior Service Tool Manager and Platform Owner to maintain platform integrity.

Skills

ServiceNow Platform

Solution Architecture

Governance & Best Practices

Job description

Defra’s Group Infrastructure Operations is recruiting a Solution Architect focused on ServiceNow to join the team on a permanent basis. You will provide governance and technical guidance for the ServiceNow enterprise platform, ensuring best practice standards and alignment with business priorities.

Working with the Senior Service Tool Manager and Platform Owner, you will shape platform strategy, oversee delivery pipelines, and future‑proof decisions across the ServiceNow product roadmap.