ServiceNow Integration Engineer: API & MID Server Expert

Capgemini; Bath; On-site; GBP 55,000 - 75,000; Full time

Job summary

Capgemini is seeking an Integration Engineer to design, develop, operate and improve ServiceNow integrations across enterprise systems, partner platforms and OSS/BSS applications. You will focus on APIs, Integration Hub and MID Servers to enable secure data exchange and orchestration.

You will contribute to integration development, platform operation, onboarding & support, security implementation, monitoring and documentation to ensure reliable, scalable service delivery in telecom environments.

Qualifications

• In-depth experience with ServiceNow Integration Hub and platform integration.
• Hands-on REST APIs, TMF Open APIs, SOAP, Scripted REST APIs and transform maps.
• Proven MID Server installation, configuration, troubleshooting and operational support.
• Understanding of API security including OAuth 2.0, mutual TLS, SSL certificates and token management.
• JavaScript scripting on the ServiceNow platform.
• Experience in telecom OSS/BSS or service assurance and network engineering.
• Basic networking knowledge including DNS, proxy, firewall and connectivity troubleshooting.

Responsibilities

• Integration Development
• Platform Operation
• Onboarding & Support
• Security Implementation
• Monitoring & Documentation

Skills

ServiceNow Integration Hub

REST APIs

SOAP web services

API security

JavaScript

MID Server

Telecom OSS/BSS

Networking basics

Tools

Transform maps

Job description

Capgemini is seeking an Integration Engineer to design, develop, operate and improve ServiceNow integrations across enterprise systems, partner platforms and OSS/BSS applications. You will focus on APIs, Integration Hub and MID Servers to enable secure data exchange and orchestration.

You will contribute to integration development, platform operation, onboarding & support, security implementation, monitoring and documentation to ensure reliable, scalable service delivery in telecom environments.