ServiceNow Architect

Savant Recruitment; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A recruitment company is seeking a skilled ServiceNow Architect in Greater London. The role involves designing solutions for the CSM Module and integrating 3rd party interfaces with ServiceNow. Candidates should have over 7 years of ServiceNow experience, including at least 3 years in CSM projects and a strong grasp of ITIL practices. This position provides opportunities for leadership in successful implementation engagements and requires expertise in technical knowledge and framework design.

Qualifications

• 7+ years' experience with ServiceNow Implementation.
• 6+ years of ServiceNow experience.
• At least 3 years of experience in implementing ServiceNow CSM projects.
• Experience as leader of successful ServiceNow implementation engagements.

Responsibilities

• Design solutions for CSM Module and build solutions for 3rd party interfaces.
• Responsible for the overall design of the application.
• Mapping client business requirements to systems/technical requirements.

Skills

ServiceNow Implementation

ServiceNow CSM projects

ITIL practices

Agile methodology

Job description

We are searching for a skilled ServiceNow Architect with a profound grasp of the TelCo sector to design solutions for CSM Module and build solutions for 3rd party interfaces with ServiceNow.

You will be responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements. Provides expertise in technical knowledge, methodology and framework, data integration and data flows, ServiceNow Architecture, and software development and coding. Participate in process flow analysis and process redesign along with the Project

Required Skills

• 7+ years' experience with ServiceNow Implementation
• 6+ years of ServiceNow experience
• At least 3 years of experience in implementing ServiceNow CSM projects
• Should have implemented 2 complex CSM projects
• Highly proficient across the breadth of ITIL practices.
• Having experience on Agile methodology
• Experience as leader of successful ServiceNow implementation engagements, including designing the solution, delivering configurations and data initialization.