ServiceNow Integration Engineer: API Hub & MID Server

CAPGEMINI; Birmingham; On-site; GBP 65,000 - 90,000; Full time

Job summary

Capgemini UK is seeking an Integration Engineer in Birmingham to design, develop, operate and improve ServiceNow integrations across enterprise systems, using Integration Hub, MID Servers and APIs to enable automated data exchange.

You'll work on platform operation, onboarding, security implementation and monitoring, with exposure to OSS/BSS/telecom environments and strong scripting in JavaScript on ServiceNow.

Qualifications

• Experience with ServiceNow Integration Hub and platform integration.
• REST APIs, TMF Open APIs, SOAP services, Scripted REST APIs, and transform maps experience.
• MID Server installation, configuration, troubleshooting, and support.
• Understanding of API security (OAuth2, mTLS, SSL, token management).
• JavaScript scripting on the ServiceNow platform.

Responsibilities

• Design and build ServiceNow integrations with enterprise systems.
• Operate and monitor integration platform components.
• Onboard new integrations and provide ongoing support.
• Implement and validate security controls for APIs.
• Document architectures, processes, and runbooks.

Skills

ServiceNow Integration Hub

REST & SOAP APIs

MID Server

API security (OAuth2, mTLS)

JavaScript on ServiceNow

OSS/BSS / telecom

Networking basics

Tools

Transform maps

Job description

Capgemini UK is seeking an Integration Engineer in Birmingham to design, develop, operate and improve ServiceNow integrations across enterprise systems, using Integration Hub, MID Servers and APIs to enable automated data exchange.

You'll work on platform operation, onboarding, security implementation and monitoring, with exposure to OSS/BSS/telecom environments and strong scripting in JavaScript on ServiceNow.