ServiceNow Implementation Specialist

JR United Kingdom; Brighton; Remote; GBP 60,000 - 75,000; Full time

Job summary

A global business and technology transformation partner is seeking a ServiceNow Implementation Specialist for a new team based in Brighton. The role involves designing and developing ServiceNow solutions across various services, ensuring expert integration and user experience. This is a full-time, remote position with a salary of up to £75,000 annually, aimed at experienced individuals in the field. Candidates must have a strong background in ServiceNow and reside in the UK.

Benefits

Attractive referral scheme

Flexible work arrangements

Qualifications

• Proven experience with ServiceNow platform.
• Deep understanding of customer journey and employee lifecycle.
• Expertise in integrating ServiceNow with external systems.

Responsibilities

• Design and develop solutions for ServiceNow applications.
• Utilize ServiceNow's Experience Layer to build user-friendly interfaces.
• Integrate ServiceNow applications with external systems.

Skills

Technical Development

User Experience

Integration

Data Management

Communication

Collaboration

Problem Solving

Tools

ServiceNow

REST APIs

SOAP APIs

IntegrationHub

Job description

Social network you want to login/join with:

ServiceNow Implementation Specialist, Brighton

Client:

Location:

Brighton, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

6

Posted:

16.06.2025

Expiry Date:

31.07.2025

Job Description:

A global business and technology transformation partner is looking to hire a ServiceNow Implementation Specialist to join their brand new team.

WARNING: Candidates who require company support to legally live and work in the UK cannot be considered.

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. The successful applicant must have resided continuously within the United Kingdom for the last 5 years.

Responsibilities include:

• Technical Development: Design and develop solutions for ServiceNow workflow applications such as Customer Service Management (CSM), Field Service Management, Customer Service Portal, IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), HR Service Delivery (HRSD), Employee Onboarding, and Workplace Service Delivery.
• User Experience: Utilize ServiceNow's Experience Layer components to build modern, intuitive user interfaces, configure Next Experience UI, use UI Builder and Service Portal for role-based dashboards and workflows.
• Integration and Data Management: Integrate ServiceNow applications with external systems using REST/SOAP APIs and IntegrationHub, manage data migration, ensure data integrity across modules and systems.

Experience required:

• Proven experience with ServiceNow platform focusing on customer, technology, and employee workflows.
• Deep understanding of customer journey and employee lifecycle touchpoints.
• Expertise in integrating ServiceNow with external systems.
• Strong communication, collaboration, and problem-solving skills.

Role is remote / flexible UK-wide, with occasional visits to the nearest office.

Hiring process: Two steps.

Salary: Up to £75,000 annually DOE.

This is a direct hire full-time employee opportunity (B2B contracts not available).

We offer an attractive referral scheme. Terms & Conditions apply. If you know someone suitable, please refer them.

Apply here to join a community of experts supporting you every step of the way.