ServiceNow Implementation Specialist

JR United Kingdom; Maidstone; Remote; GBP 63,000 - 75,000; Full time

Job summary

A global business and technology transformation partner is seeking a ServiceNow Implementation Specialist in Maidstone. The role focuses on designing and developing solutions across customer, technology, and employee workflows, with remote flexibility and occasional office visits.

Benefits

Attractive referral scheme

Qualifications

• Proven expertise with the ServiceNow platform.
• Deep understanding of customer and employee journey optimization.
• Strong integration skills with external systems.

Responsibilities

• Design and develop solutions for ServiceNow workflow applications.
• Utilize ServiceNow's Experience Layer components for user interfaces.
• Integrate ServiceNow with external systems and manage data integrity.

Skills

Communication

Collaboration

Problem Solving

Integration Skills

Job description

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ServiceNow Implementation Specialist, Maidstone

Client:

Location: Maidstone, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

6

Posted:

16.06.2025

Expiry Date:

31.07.2025

Job Description:

A global business and technology transformation partner is looking to hire a ServiceNow Implementation Specialist to join their brand new team.

NOTE: Candidates requiring company support to live and work in the UK cannot be considered for this role.

To be successful, you must obtain Security Check (SC) clearance, which requires residing in the UK continuously for the last 5 years.

Responsibilities include:

• Technical Development: Design and develop solutions for ServiceNow workflow applications, such as:
• Customer Experience Workflow Applications: Customer Service Management (CSM), Field Service Management, Customer Service Portal
• Technology Experience Workflow Applications: IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM)
• Employee Experience Workflow Applications: HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery

User Experience: Utilize ServiceNow's Experience Layer components to build modern, intuitive user interfaces, including configuring the Next Experience UI and using UI Builder and Service Portal for dashboards and workflows.

Integration and Data Management: Integrate ServiceNow with external systems via REST/SOAP APIs and IntegrationHub, manage data migration, and ensure data integrity across systems.

Required Experience:

• Proven expertise with the ServiceNow platform, focusing on customer, technology, and employee workflows.
• Deep understanding of customer and employee journey optimization.
• Strong integration skills with external systems.
• Excellent communication, collaboration, and problem-solving skills.

Role is remote/flexible within the UK, with occasional office visits.

Hiring process: Two steps.

Salary: Up to £75,000 annually DOE.

Full-time, direct hire employment (B2B contract not available).

We offer an attractive referral scheme. Details here.

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