ServiceNow CMDB & Discovery Specialist

Xoriant; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading IT services company is looking for an experienced ServiceNow CMDB Administrator in Canary Wharf, UK. The role involves managing CMDB integrity, implementing ServiceNow Discovery and Service Mapping, and aligning data structures with CSDM best practices. The ideal candidate will have mandatory certifications and a strong understanding of ITIL processes. This hybrid position offers flexibility for remote work two days a week.

Qualifications

• Experience with ServiceNow CMDB administration, Discovery, and Service Mapping.
• Strong understanding of CSDM principles and best practices.
• Proficiency in troubleshooting discovery patterns.

Responsibilities

• Manage the ServiceNow CMDB ensuring data accuracy and compliance.
• Implement and support ServiceNow Horizontal Discovery for components.
• Align CMDB structure with CSDM framework.

Skills

ServiceNow CMDB administration

Discovery (Agent & Agentless)

Service Mapping

Troubleshooting discovery patterns

Analytical skills

Communication skills

Education

ServiceNow Certified System Administrator (CSA)

ServiceNow Discovery Fundamentals

ServiceNow Certified Implementation Specialist – CMDB

Job description

A leading IT services company is looking for an experienced ServiceNow CMDB Administrator in Canary Wharf, UK. The role involves managing CMDB integrity, implementing ServiceNow Discovery and Service Mapping, and aligning data structures with CSDM best practices. The ideal candidate will have mandatory certifications and a strong understanding of ITIL processes. This hybrid position offers flexibility for remote work two days a week.