ServiceNow Architect CSM focus Portal

JR United Kingdom; Reading; Remote; GBP 70,000 - 100,000; Full time

Job summary

A leading company in the UK is seeking a ServiceNow Architect specializing in CSM Portal. This full remote role requires extensive experience in ServiceNow, with a focus on integration between Adobe and ServiceNow. The ideal candidate will possess strong problem-solving abilities and effective communication skills for team collaboration.

Qualifications

• 10+ years hands-on ServiceNow experience, including 3+ years on CSM & CSM Portal.
• Experience with integrations using scripted APIs.
• Expertise in CSM Portal management and customization.

Responsibilities

• Support transversal design topics focused on OnePortal integration between Adobe and ServiceNow.
• Utilize deep understanding of ServiceNow core features and applications.

Skills

Knowledge of CSDM

Knowledge of Workspaces

UI Builder

Flow Designer

Problem-solving

Effective communication

Team collaboration

Job description

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ServiceNow Architect CSM focus Portal, reading

Client: Innova Solutions

Location: Reading, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views: 2

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

ServiceNow Architect CSM focus Portal

Contract

FULL REMOTE FROM (UK, France, Poland, Portugal, Spain)

Seeking an experienced CSM architect to support transversal design topics with a focus on OnePortal integration between Adobe and ServiceNow. Expertise in CSM Portal and integrations is required.

Technical & Functional Experience:

• Good knowledge of CSDM
• Awareness of product roadmaps
• Knowledge of Workspaces, UI Builder, Flow Designer
• Experience with integrations using scripted APIs and Integration Hub
• Deep understanding of the ServiceNow Platform and core features (main applications, shared capabilities, CMDB)
• Portal management and customization skills
• Experience with CSM, data exchange between Portal, CSM Portal, Service Catalog definition and setup
• 10+ years hands-on ServiceNow experience, including 3+ years on CSM & CSM Portal

Additional skills include designing and prototyping solutions, problem-solving, effective communication, proactivity, and team collaboration.