ServiceNow Architect CSM focus Portal

JR United Kingdom; Exeter; Remote; GBP 70,000 - 90,000; Full time

Job summary

A leading company seeks a skilled ServiceNow Architect specializing in CSM Portal for a remote role. The position requires significant experience with ServiceNow, integrations, and the ability to support design objectives across various platforms. The successful candidate will contribute to critical projects involving portal management and setup of service catalogs.

Qualifications

• 10+ years hands-on ServiceNow experience, including 3+ years on CSM & CSM Portal.
• Strong knowledge of ServiceNow Platform core features and integrations.

Responsibilities

• Support transversal design topics with a focus on OnePortal integration.
• Manage and customize CSM Portal.

Skills

Designing

Prototyping

Problem-solving

Communication

Proactive support

Team player

Job description

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ServiceNow Architect CSM focus Portal, Exeter

Client: Innova Solutions

Location: Exeter, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views:

8

Posted:

10.06.2025

Expiry Date:

25.07.2025

Job Description:

ServiceNow Architect CSM focus Portal

Contract: Full-time, remote from UK, France, Poland, Portugal, Spain

Seeking an experienced CSM architect to support transversal design topics with a focus on OnePortal integration between Adobe and ServiceNow. Expertise in CSM Portal and integrations required.

Technical & Functional Experience:

• Good knowledge of CSDM
• Awareness of product roadmap
• Knowledge of Workspaces, UI Builder, Flow Designer
• Experience with integrations using scripted APIs and Integration Hub
• Strong knowledge of ServiceNow Platform core features (applications, shared capabilities, CMDB)
• Portal management and customization
• Experience with CSM, data exchange, Service Catalog setup

Experience: 10+ years Hands-on ServiceNow experience, including 3+ years on CSM & CSM Portal

Skills: Designing, prototyping, problem-solving, communication, proactive support, team player