Service Technician Apprenticeship

Hendy Group; Calmore; On-site; GBP 12,000 - 18,000; Full time

Job summary

A leading automotive service provider in the United Kingdom is seeking apprentices for vehicle service and maintenance. Candidates will gain hands-on experience while achieving a nationally recognized qualification. Responsibilities include advising on repairs, maintaining service records, and adhering to safety standards. Essential requirements include communication and IT skills, along with GCSE qualifications in English and Maths. Opportunities for career progression within the expanding dealer network will be available upon completion of the programme.

Qualifications

• Apprentices must hold a certificate that meets the EU's 2014 F-gas regulation.
• Qualification in motor vehicle service and maintenance is mandatory.

Responsibilities

• Develop understanding of workshop equipment.
• Produce time estimates and maintain service records.
• Adhere to business processes and workplace documentation.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Problem solving skills

Analytical skills

Team working

Education

Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)

GCSE in English (grade 4)

GCSE in Maths (grade 4)

Job description

The role will vary by the employer based upon the specific needs of the location, but the position typically involves:

• Developing an understanding of workshop equipment
• Advising the service receptionists about required repairs
• Producing time estimates
• Maintaining repair and service records, Contribute to the maintenance of a safe and efficient workshop. Segregate waste for disposal or recycling. Comply with industry environmental legislation.
• Demonstrate due regard for own safety and that of others in the workshop and minimise risk of injury and vehicle damage.
• Carry out fundamental tasks associated with removal and replacement procedures on a vehicle.
• Obtain diagnostic and repair information.
• Interpret diagnostic information and use electrical wiring diagrams to determine system serviceability.
• Use a range of diagnostic equipment.
• Follow recognised diagnostic procedures, logical diagnostic sequence and apply advanced diagnostic principles and problem-solving techniques to establish faults.
• Report faults using company procedures and recommend suitable further actions.
• Follow recognised repair procedures to complete a wide range of repairs including those which involve complex procedures, or in depth knowledge.
• Test the function of repaired and fitted components.
• Adhere to business processes and complete documentation following workplace procedures.
• Use ICT to create emails, word-process documents and carry out web based searches.
• Complete a range of services and inspect and prepare a vehicle to the required quality standard for handover to the customer.
• Maintaining repair and service records, Contribute to the maintenance of a safe and efficient workshop. Segregate waste for disposal or recycling. Comply with industry environmental legislation.
• Demonstrate due regard for own safety and that of others in the workshop and minimise risk of injury and vehicle damage.
• Carry out fundamental tasks associated with removal and replacement procedures on a vehicle.
• Obtain diagnostic and repair information.
• Interpret diagnostic information and use electrical wiring diagrams to determine system serviceability.
• Use a range of diagnostic equipment.
• Follow recognised diagnostic procedures, logical diagnostic sequence and apply advanced diagnostic principles and problem-solving techniques to establish faults.
• Report faults using company procedures and recommend suitable further actions.
• Follow recognised repair procedures to complete a wide range of repairs including those which involve complex procedures, or in depth knowledge.
• Test the function of repaired and fitted components.
• Adhere to business processes and complete documentation following workplace procedures.
• Use ICT to create emails, word-process documents and carry out web based searches.
• Complete a range of services and inspect and prepare a vehicle to the required quality standard for handover to the customer.

Training schedule

• The programme lasts for at least 36-months (3-years) and you'll achieve a nationally recognised qualification
• All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Daventry
• Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
• Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
• This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you've successfully completed the programme

Qualifications and Skills

• Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
• Before the Standard is met, all apprentices must hold a certificate that meets the EU's 2014 F-gas regulation
  GCSE in:
• English (grade 4)
• Maths (grade 4)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Analytical skills
• Team working