Service Support & Buildings Coordinator — Community Access

LLOYD'S REGISTER INTERNATIONAL; Caerphilly; On-site; GBP 22,000 - 27,000; Full time

Job summary

Gwent Drug and Alcohol Service (GDAS) in Caerphilly seeks a proactive Service Support and Buildings Coordinator to manage reception, admin duties, and facilities across GDAS buildings. The role involves coordinating room bookings, handling referrals, data entry, and supporting service users with a welcoming environment.

The post requires flexibility, weekend/evening work as needed, and a full driving licence for travel across Gwent. Training will cover data reporting, filing, and office systems.

Qualifications

• Experience in reception or service support roles.
• Proficiency in Microsoft Office applications (Excel/Word).
• Experience with data entry and reporting.
• Knowledge of safeguarding procedures.

Responsibilities

• Provide a quality experience for service users by offering welcoming assistance.
• Support logistics/operations and provide facility and office management duties.
• Meet and greet service users and manage registration into appointments.
• Handle enquiries and referrals via phone and email; book Initial Assessments.
• Ensure reception duties during planned absences and maintain a safe working environment.
• Manage stock levels for needles exchange and monitor stock safety.

Job description

Gwent Drug and Alcohol Service (GDAS) in Caerphilly seeks a proactive Service Support and Buildings Coordinator to manage reception, admin duties, and facilities across GDAS buildings. The role involves coordinating room bookings, handling referrals, data entry, and supporting service users with a welcoming environment.

The post requires flexibility, weekend/evening work as needed, and a full driving licence for travel across Gwent. Training will cover data reporting, filing, and office systems.