Scheme Support Officer - Substance misuse

Pobl Group; Cardiff; On-site; GBP 21,000 - 25,000; Full time

Job summary

Codi Group's Supported Housing Service in Cardiff is expanding, and we are recruiting a full-time Scheme Support Officer to join our dedicated team. The role requires flexibility with shifts across days, nights, sleep-ins and weekends.

You will work with individuals experiencing homelessness to address alcohol and substance use, help them access treatments, and maintain tenancy while promoting independence and lasting life changes. A full UK driving licence and access to a vehicle are essential.

Qualifications

• Experience not essential; demonstrate values, positivity and motivation for helping vulnerable people.
• Full UK driving licence and access to a car are required.

Responsibilities

• Plan and deliver activities promoting life skills like budgeting, health and wellbeing.
• Engage with customers and work with project staff to support goals.
• Monitor wellbeing and health and safety within the service.
• Maintain records and reports documenting support provided.
• Refer customers to treatment and recovery services as needed.

Skills

Empathy

Teamwork

Prioritisation

IT literacy

Driving licence

Job description

Summary

Our Supported Housing Service in Cardiff is growing, and we’re excited to be recruiting one full-time Scheme Support Officer to join our dedicated team. The role requires flexibility, with shifts across days, nights, sleep-ins, and weekends.

Summary

Our Supported Housing Service in Cardiff is growing, and we’re excited to be recruiting one full-time Scheme Support Officer to join our dedicated team. The role requires flexibility, with shifts across days, nights, sleep-ins, and weekends.

Overview

Dyfrig House operates between Cardiff Central and Newport Road – As you will be required to work across these locations, a Full UK Drivers Licence and access to a vehicle is essential.

About The Role

Working as part of a supportive team, you will provide tailored support to individuals experiencing homelessness who are seeking help to address alcohol and substance use challenges. Some of the people we support may also have experience of the criminal justice system.

Our customers actively engage with treatment and local recovery services, and your role will be to support them in developing independence, maintaining their tenancy, and making positive, lasting life changes.

Day-to-day duties

• Plan and deliver meaningful activities that promote life skills, including budgeting, health, and wellbeing
• Engage and interact positively with customers
• Work collaboratively with Project Workers to support customers in achieving their goals and aspirations
• Take responsibility for health and safety within the service and monitor the wellbeing of customers
• Full list of duties and can found on the Job description.

Experience

Relevant work experience is not essential for this role. We encourage you to demonstrate your values, positivity, passion, and motivation for working with vulnerable people in your application and at interview stage.

Skills & Abilities

• A passion for supporting and enabling people to live as independently as possible
• Strong initiative, with the ability to work independently as well as collaboratively as a team player
• Ability to manage conflicting priorities and respond effectively to challenging situations
• Basic IT and literacy skills, with the ability to use digital devices and complete records and reports to document support provided to individuals
• A full driving licence and access to a car
• Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Take a glimpse into our work and find out more about our Pay & Benefits:

Codi Perks & Benefits

FREDIE

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us,

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact [e-mail] or 0300 373 5262