Scheme Support Officer - Substance misuse

Codi Group; Cardiff; On-site; GBP 21,000 - 25,000; Full time

Job summary

Codi Group is seeking a dedicated role to support individuals experiencing homelessness across Cardiff locations. The role focuses on delivering activities that promote life skills, budgeting, health, and wellbeing, while engaging customers with a compassionate approach.

You will work with Project Workers to help customers achieve their goals, maintain tenancy, and make positive life changes. A full UK driving licence and access to a vehicle are essential for travel between sites.

Qualifications

• No prior work experience required.
• Demonstrate values, positivity, motivation for working with vulnerable people.

Responsibilities

• Plan and deliver meaningful activities that promote life skills, including budgeting, health, and wellbeing.
• Engage and interact positively with customers.
• Work collaboratively with Project Workers to support customers in achieving their goals and aspirations.
• Take responsibility for health and safety within the service and monitor the wellbeing of customers.

Skills

Full driving licence

Access to a car

Basic IT and literacy skills

Independent and team player

Managing priorities

Strong initiative

Passion for supporting independence

Job description

Dyfrig House operates between Cardiff Central and Newport Road – As you will be required to work across these locations, a Full UK Drivers Licence and access to a vehicle is essential.

About The Role

Working as part of a supportive team, you will provide tailored support to individuals experiencing homelessness who are seeking help to address alcohol and substance use challenges. Some of the people we support may also have experience of the criminal justice system.

Our customers actively engage with treatment and local recovery services, and your role will be to support them in developing independence, maintaining their tenancy, and making positive, lasting life changes.

Day-to-day duties

• Plan and deliver meaningful activities that promote life skills, including budgeting, health, and wellbeing
• Engage and interact positively with customers
• Work collaboratively with Project Workers to support customers in achieving their goals and aspirations
• Take responsibility for health and safety within the service and monitor the wellbeing of customers

Experience

Relevant work experience is not essential for this role. We encourage you to demonstrate your values, positivity, passion, and motivation for working with vulnerable people in your application and at interview stage.

Skills & Abilities

• A passion for supporting and enabling people to live as independently as possible
• Strong initiative, with the ability to work independently as well as collaboratively as a team player
• Ability to manage conflicting priorities and respond effectively to challenging situations
• Basic IT and literacy skills, with the ability to use digital devices and complete records and reports to document support provided to individuals
• A full driving licence and access to a car
• Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Take a glimpse into our work and find out more about our Pay & Benefits:

Codi Perks & Benefits

FREDIE

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact [e-mail] or 0300 373 5262

We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.