Service Manager - Compliance

We Manage Jobs(WMJobs); West Midlands Combined Authority; On-site; GBP 52,000 - 65,000; Full time

Job summary

A local government authority is seeking a Service Manager - Compliance to lead their Private Rented Sector Property Licensing Team. This role requires a strategic leader with substantial management experience in housing regulation. The successful candidate will manage enforcement activities and ensure compliance with housing legislation in Birmingham. Excellent communication and strong decision-making skills are essential for this office-based position.

Qualifications

• Experience leading a compliance team in housing enforcement.
• Ability to manage a busy workload with competing demands.
• Experience presenting reports to Council committees.

Responsibilities

• Manage a team of Investigators and Enforcement Officers.
• Conduct investigations and inspections to enforce housing law.
• Work in a challenging, fast-paced environment.

Skills

Expert in compliance and public protection

Local Authority debt pursuance

Successful enforcement outcomes

Policy writing

Management experience in regulatory capacity

Strong decision maker

Communication skills

IT skills

Job description

Service Manager - Compliance

Permanent

Grade 6 - £52,413 - £64,811

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

A rare and exciting opportunity has arisen to join Birmingham City Council's expanding Private Rented Sector Property Licensing Team. We are seeking an experienced manager to lead on compliance and enforcement for the department.Birmingham is an interesting and unique place to work with excellent opportunities for professional development created by the challenging, fast-paced and varied workload. You will be responsible for a driven and dynamic team.

About the Role

The successful candidate will manage a large team of Investigators, Team Leaders and Enforcement Officers undertaking investigations, conducting inspections, and enforcing housing legislation to deliver the aims and objectives of the Licensing Regime. This is a leadership position requiring strategic and operational experience and expertise in housing law, general enforcement and public health. The role is based at the Regulation and Enforcement Offices in Birmingham. This is an office-based role; you will be expected to travel around the city for which you will be remunerated for the use of your car.

About You

• You will be an expert in ensuring compliance, safety and public protection.
• You will understand Local Authority debt pursuance and financial recovery.
• You will have a proven track record of successful enforcement outcomes.
• You will have experience of enforcement related policy writing.
• You will have extensive management experience in a Service Manager, or equivalent, position within a regulatory capacity. A skilled manager able to motivate and develop your team to deliver their objectives.
• You will have experience and understanding of sensitive political environments and the ability to manage and navigate these.
• You will be a fast, strong and sound decision maker.

You will also have:

• Knowledge and practical experience in enforcement across the breadth of housing and public health legislation.
• An ability to prioritise and manage your own workload to meet deadlines in a busy environment with competing demands.
• Excellent communication skills (oral and written) including experience of writing and presenting reports to Council committees.
• Strong IT skills including experience of reporting software.
• Ability to work flexibly including evenings, weekends and outside office hours.

We are keen to hear from candidates who share our enthusiasm, commitment and drive to deliver excellent services.

Interviews for this post will take place in person in Birmingham. Shortlisted candidates will be provided with further information.

For any enquires please contact: [e-mail]

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached

We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and PersonSpecification

We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.