Service Manager | Bedfordshire Hospitals NHS Foundation Trust

Bedfordshire Hospitals NHS Foundation Trust; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent NHS Trust in the United Kingdom is seeking a Service Manager for Emergency and Acute Medicine at its Bedford site. The role demands strong leadership and the ability to manage service delivery effectively within a fast-paced environment. You will be responsible for the operational running of the emergency department, driving improvements, and ensuring quality patient care. This is an excellent opportunity to join a high-performing team committed to staff development and patient services.

Benefits

Access to high-quality training and development

State-of-the-art facilities

Qualifications

• Experience in managing operational delivery within clinical services.
• Strong leadership and communication skills.
• Ability to collaborate with multidisciplinary teams.

Responsibilities

• Manage day-to-day operations of the emergency department.
• Drive service improvements and performance management.
• Ensure financial controls within clinical specialties.

Job description

PREVIOUS APPLICANTS NEED NOT APPLY

Overview

This is an exciting opportunity to work within one of the busiest and fast paced environments within the Trust as Service Manager for Emergency and Acute Medicine at our Bedford site. Working as part of a large diverse multidisciplinary team, the successful candidate will be a core member of the operational and tactical team, supporting the delivery of urgent and emergency care across the Emergency Department and Acute wards. There will also be opportunities to work on key service developments and support the development and delivery of strategic plans for the services.

Responsibilities

• Support the day to day operational running of the emergency department acute areas, and take a critical role in the development and delivery of service improvements.
• Work collaboratively with the General Manager, Clinical Leads, Matron, other Clinical Services, and other colleagues to ensure that service delivery and improvement plans are developed, implemented and reviewed.
• Ensure that financial controls are established and maintained within the scope of the clinical specialty.
• Act as a champion for patient safety, operational effectiveness and quality.
• Work in partnership with colleagues across the Trust to drive the achievement of the Trust’s corporate goals and business plan, including the achievement of all the relevant clinical specialties performance standards incorporating quality, safety, contractual, financial and people.
• Lead by example and act at all times as an ambassador for the Trust, championing the Trust’s values and upholding the highest standards of behaviour and compassion for all colleagues.

The Service Manager for Emergency and Acute clinical service lines has responsibility for managing all aspects of operational delivery within the relevant sub-division of a clinical specialty to agreed quality standards and within the resource and income base available in a large Clinical Specialty. To ensure that service delivery standards are achieved.

Additional Information

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.

Please review all documents attached to this advert to ensure you familiarize yourself with all requirements of the job. See job description attached for the detailed job description and main responsibilities. The key aspects of this role are leadership, service delivery and improvement, financial and performance management, risk management and governance, workforce management and application of knowledge.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

About the Trust

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

This advert closes on Tuesday 16 Dec 2025.