Service & Maintenance Operations Coordinator

Alternative Heat Ltd; Armagh; On-site; GBP 23,000 - 32,000; Full time

Job summary

Alternative Heat Ltd, head office Banbridge, invites applications for a Service Delivery Co-Ordinator. You will support the Service & Maintenance Manager by scheduling planned, remedial and reactive maintenance, monitoring progress, and ensuring client expectations are met.

This role requires strong accounts-based administration, excellent organisation and communication, and the ability to coordinate engineers, customers and management.

Qualifications

• Background in accounts-based administration preferred.
• Strong organisational and communication skills essential.
• Ability to coordinate engineers, customers and management.

Responsibilities

• Schedule planned, remedial and reactive maintenance works.
• Monitor ongoing jobs to meet deadlines and customer expectations.
• Check engineers' service reports and prepare quotations and invoices.
• Produce weekly and monthly performance reports and manage general admin tasks.

Skills

Accounts administration

Scheduling

Communication

Liaison with clients

Job description

Alternative Heat Ltd, head office Banbridge, invites applications for a Service Delivery Co-Ordinator. You will support the Service & Maintenance Manager by scheduling planned, remedial and reactive maintenance, monitoring progress, and ensuring client expectations are met.

This role requires strong accounts-based administration, excellent organisation and communication, and the ability to coordinate engineers, customers and management.