Renewable Heat Service Delivery Specialist

Alternative Heat Ltd; Banbridge; On-site; GBP 26,000 - 32,000; Full time

Job summary

Alternative Heat Ltd is seeking a Service Delivery Co-ordinator at its Banbridge Head Office. This permanent, full-time role focuses on coordinating service and maintenance activities, scheduling works and ensuring timely, accurate administration.

You will liaise between engineers, customers and management, prepare quotations and invoices from service reports and produce performance updates. A background in accounts-based administration and strong organizational skills are essential.

Qualifications

• Background in accounts-based administration
• Strong scheduling and organizational skills
• Customer service experience is a plus

Responsibilities

• Schedule planned, remedial and reactive maintenance works.
• Monitor ongoing jobs to meet deadlines and manage client expectations.
• Check engineers' completed service reports daily for accuracy.
• Prepare quotations and invoices based on completed reports.

Skills

Accounts administration

Scheduling

Customer service

Tools

MS Office

Excel

Job description

Alternative Heat Ltd is seeking a Service Delivery Co-ordinator at its Banbridge Head Office. This permanent, full-time role focuses on coordinating service and maintenance activities, scheduling works and ensuring timely, accurate administration.

You will liaise between engineers, customers and management, prepare quotations and invoices from service reports and produce performance updates. A background in accounts-based administration and strong organizational skills are essential.