Service & Maintenance Coordinator

Elite Staffing Solutions; Bognor Regis; On-site; GBP 24,000 - 30,000; Full time

Job summary

Elite Staffing Solutions seeks a Service & Maintenance Administrator for their busy Service Department in Bognor Regis. The role supports day-to-day coordination of the service operation, working with engineers, customers and internal teams to plan and schedule maintenance, remedial works and reactive call-outs.

You will administer jobs accurately, manage customer portals and invoices, and help maintain service contracts.

Qualifications

• Experience in service administration, scheduling or coordination
• Strong organisational skills and attention to detail
• Good IT and numeracy skills
• Excellent communication and customer service
• Ability to prioritise workload and work under pressure
• Flexible, adaptable and proactive
• Team player capable of working independently
• Maintenance/engineering environment experience advantageous

Responsibilities

• Plan and schedule maintenance, remedial works and call-outs
• Coordinate engineers and manage workloads
• Arrange customer visits and handle correspondence
• Prepare quotations for remedial works
• Process invoices and maintain records
• Update service contracts and customer portals

Skills

Scheduling

Coordination

Customer service

IT literacy

Numeracy

Communication

Teamwork

Job description

Elite Staffing Solutions seeks a Service & Maintenance Administrator for their busy Service Department in Bognor Regis. The role supports day-to-day coordination of the service operation, working with engineers, customers and internal teams to plan and schedule maintenance, remedial works and reactive call-outs.

You will administer jobs accurately, manage customer portals and invoices, and help maintain service contracts.