Service Coordinator

Confidential; Staines-upon-Thames; On-site; GBP 30,000 - 33,000; Full time

Job summary

Confidential is seeking a Service Co-ordinator in Staines, eligible to commute from nearby towns. The role offers a salary of 30,000–33,000 plus training, pension and excellent benefits.

You will own day-to-day coordination of planned maintenance and reactive repairs, ensuring engineers are efficiently scheduled and customers receive high service levels. We provide full on-the-job training, fast-paced environment, and long-term career progression alongside engineering and service teams, with

Qualifications

• Experience in service coordination, scheduling or engineering administration.
• Strong customer service and communication skills.

Responsibilities

• Coordinate PPM, repairs and emergency callouts.
• Schedule engineers, subcontractors and customer visits.
• Ongoing training and development.

Skills

Customer Service

Scheduling

Coordination

Engineering Admin

Job description

Service Co-ordinator

Staines, commutable from: Windsor, Slough, Hayes, Hounslow, Feltham, Sunbury-on-Thames, Ashford, Chertsey, Weybridge, Sunningdale, Stanwell, Woking, West Byfleet, Walton-on-Thames & all surrounding areas

30,000 - 33,000 + Training + Career Progression + Pension + Excellent Company Benefits

Are you an experienced customer service professional with experience of working with service teams, looking to develop your career within an established global organisation?

This is an excellent opportunity to take ownership of the day-to-day coordination of planned maintenance and reactive repair works, ensuring engineers are efficiently scheduled and customers receive a consistently high level of service.

You’ll be working within a fast-paced environment and supported with full on the job training on service and processes, with long-term career progression available.

The organisation operates across a specialist technical services environment and offers the opportunity to work alongside experienced engineering and service teams, gaining valuable exposure to scheduling, customer management, fleet coordination, procurement and operational reporting.

This position would suit somebody from a customer service background with experience of working with Engineers, looking for the next step in their career.

The Role:

• Coordinate PPM, repairs and emergency callouts
• Schedule engineers, subcontractors and customer visits
• Ongoing training & development

The Candidate:

• Service coordination, scheduling or engineering administration experience
• Strong customer service and communication skills

Reference Number: BBBH(phone number removed)

We are an equal opportunities company and welcome applications from all suitable candidates.