Service Information & Reception Administrator

Networking Women in the Fire Service; East Midlands; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Generous leave entitlement

On-site gym facilities

Free onsite parking

LGPS pension

Professional development support

Employee Assistance Programme

Job summary

Leicestershire Fire and Rescue Service is seeking a Service Information Team Administrator at our Service Headquarters in Birstall. This permanent full-time role supports the Information Governance Department with professional administrative services and a welcoming reception.

Responsibilities include logging home safety referrals, recording complaints and information requests, minuting meetings, and maintaining reception during core hours.

Qualifications

• Previous administrative experience or transferable skills.
• Strong customer service and communication abilities.
• Ability to handle sensitive information with discretion.
• Familiarity with reception duties and basic office processes.

Responsibilities

• Log referrals for home safety checks and record complaints.
• Process information requests and take minutes for meetings.
• Maintain Reception during core hours and assist two receptionists.
• Provide note taking for corporate meetings and support other departments.

Skills

Administrative experience

Customer service

Reception duties

Data protection

Communication

Time management

Job description

Leicestershire Fire and Rescue Service is seeking a Service Information Team Administrator at our Service Headquarters in Birstall. This permanent full-time role supports the Information Governance Department with professional administrative services and a welcoming reception.

Responsibilities include logging home safety referrals, recording complaints and information requests, minuting meetings, and maintaining reception during core hours.