Regional Admin & Client Services Coordinator

LLOYD'S REGISTER INTERNATIONAL; England; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

Citizens Advice LeicesterShire is seeking an Administrator to provide efficient administrative support, manage client appointments, and maintain accurate records. The role involves diary management, handling calls, producing reports, and supporting with documents and filing using Google Workspace.

This permanent position may require travel across Leicestershire and occasional home working, with a focus on delivering high-quality advice services.

Qualifications

• Strong organisational and administrative abilities.
• Excellent IT skills, especially with Google Workspace.
• Ability to travel within Leicestershire.
• Experience with client management systems (training provided).
• Commitment to confidentiality and data protection.

Responsibilities

• Answer calls, manage appointments, and provide information on Citizens Advice.
• Maintain accurate records and generate reports.
• Coordinate meetings, room bookings, and minute-taking.
• Support with filing, post handling, and office supplies.
• Assist with campaigns and local/national outreach as needed.

Skills

Communication

IT literacy

Teamwork

Travel ability

Customer service

Tools

Google Workspace

Case management system

Job description

Citizens Advice LeicesterShire is seeking an Administrator to provide efficient administrative support, manage client appointments, and maintain accurate records. The role involves diary management, handling calls, producing reports, and supporting with documents and filing using Google Workspace.

This permanent position may require travel across Leicestershire and occasional home working, with a focus on delivering high-quality advice services.