Front Desk Administrator & Receptionist

South Yorkshire Fire & Rescue; Sheffield; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

28 days annual leave (pro-rata) + Bank

Bank Holidays

Job summary

South Yorkshire Fire & Rescue is seeking an Administrator Receptionist to manage our reception area, greet visitors, answer the switchboard, and handle mail and photocopier duties with strong communication and organisational skills.

You will support the Information Officer with data in Excel and help publish information on the Service Intranet, requiring a minimum NVQ Level 2 in Customer Service or Administration and proficiency in Outlook, Word and Excel.

Qualifications

• Proven customer service experience in a reception environment.
• Minimum NVQ Level 2 in Customer Service and/or Administration.
• Strong organisational and administrative skills; proficient with Microsoft Office.

Responsibilities

• Manage the reception area and provide a professional customer service welcome to visitors.
• Answer calls to the switchboard and handle internal/external mail and departmental photocopier tasks.
• Respond to information requests via email and support data collection in Excel.
• Assist the Information Officer and help publish information on the Service Intranet.

Skills

Customer service

Communication skills

Microsoft Office

Outlook

Word

Excel

Education

NVQ Level 2 in Customer Service/Administration

Tools

Microsoft Office

Outlook

Word

Excel

Job description

South Yorkshire Fire & Rescue is seeking an Administrator Receptionist to manage our reception area, greet visitors, answer the switchboard, and handle mail and photocopier duties with strong communication and organisational skills.

You will support the Information Officer with data in Excel and help publish information on the Service Intranet, requiring a minimum NVQ Level 2 in Customer Service or Administration and proficiency in Outlook, Word and Excel.