Service Engineer

The Caraires Consultancy; Rugby; Remote; GBP 26,000 - 28,000; Full time

Job summary

A leading company in equipment services is looking for a Service Engineer based in Rugby. The role involves extensive travel for equipment servicing and installation. Candidates should possess strong communication skills, attention to detail, and be comfortable with mechanical tasks. Benefits include a company van, daily lunch allowance, and health insurance.

Benefits

Company van with expenses paid for

Lunch allowance daily

Enhanced pension package

Full training provided

Health insurance

Qualifications

• Must have a full UK driving licence and be a confident lone driver.
• Competent with IT systems including CRMs and Microsoft Office.
• Personal situation allows for extensive travel.

Responsibilities

• Driving the service needs, support and installation of collision repair equipment.
• Carrying out servicing and calibration at customer locations.
• Executing installations and delivering start-up training to customers.

Skills

Strong communication skills

Customer-focused

High attention to detail

General mechanical skills

Strong administrative skills

Eagerness to learn

Tools

Microsoft Office

CRM software

Power tools

Job description

PermanentRugby based office – extensive travel from Midlands down to South Coast(The successful candidate will be based within this area)£26,000 - £28,000 pa basic salary plus commission(OTE £30k - £35k)Our client, a leader in the collision repair equipment industry, are looking for a Service Engineer to join their small, busy team to ensure a premium customer experience from installation all the way through to aftercare support of the equipment. The successful candidate will be comfortable with extensive travel and will have general handyperson skills as a minimum. The more specific skills needed can be taught, but it is important that you have a positive, proactive and motivated outlook / attitude.The key responsibilities of a Service Engineer:

• Driving the service needs, support and installation of collision repair equipment
• Visiting customer locations from the Midlands all the way down to the South Coast, carrying out servicing and calibration – joining, measuring, straightening and general maintenance to ensure equipment is in premium condition
• Working closely with internal teams to ensure consistent customer satisfaction
• Executing installations and delivering start-up training to customers
• Admin duties – invoicing and logging in the CRM

Skills & qualities needed to be a Service Engineer (essential):

• Personal situation allowsextensivetravel – 50% of this role is travel based, and for the first 3-6 months you may be staying away from home 3-4 times per week
• Strong communication skills – face to face and via phone/email
• Customer-focussed, socially adaptable and confident speaking in front of a team
• High attention to detail – wanting to do a job right, the first time
• Competent with IT systems including CRMs, Microsoft Office
• General mechanical skills – if you are able to rewire a plug, and be generally handy, the rest can be taught
• Strong administrative skills – be able to file work reports, invoices etc
• Be able to handle flexibility – work schedules may adapt last minute
• Generally strong attitude towards work – this is a small team, and you must be comfortable chipping in and helping others
• Full UK driving licence – and be a confident lone driver
• Can work in a team and work alone
• Eagerness to learn

Desirable skills & qualities:

• Field experience in a service engineer role
• Maintenance qualification
• Previous experience travelling extensively for work
• Competent user of power tools

Benefits of working as a Service Engineer:

• Company van with expenses paid for
• Lunch allowance daily
• Enhanced pension package
• Full training provided and development opportunities
• Health insurance

Interested?Please apply below.If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website.The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.