Service Delivery Agent

Switch Car Rental; Glasgow; Hybrid; GBP 12.000 - 18.000; Vollzeit

Benefits dieser Stelle

Company pension scheme

Employee discount scheme

Funded Summer and Christmas events

Cycle to work scheme

Discounted car hire rates

Friendly and supportive working enviro

Zusammenfassung

Switch Car Rental is seeking a Service Delivery Agent in Glasgow to ensure vehicles are cleaned, inspected, and prepared for rental. You will identify pre- and post-rental damage, complete fuel sheets, and conduct safety checks while following Switch’s procedures.

This role emphasizes accurate documentation, customer communication, and safe driving. The position requires flexibility with locations and shifts, a clean driving licence for 12 months, and a professional, friendly approach as an

Qualifikationen

• Full manual driving licence held for at least 12 months.
• Flexible approach to working hours, rotas and locations.
• A sharp eye for detail during vehicle inspections and documentation.
• Strong spoken and written communication with customers.
• Effective time-management and task organisation.
• Prioritises safety and follows company procedures.

Aufgaben

• Deliver and collect vehicles from various locations.
• Identify and record vehicle damage using provided documentation and procedures.
• Perform vehicle safety checks before delivery and at quality inspection stages.
• Complete fuel sheets accurately.
• Debowse vehicles as instructed and follow safety guidelines.
• Clean vehicles to company standards and meet customer requirements.
• Undertake security checks and verify rental documentation.
• Complete any necessary paperwork and adhere to vehicle procedures.
• Communicate clearly, both verbally and in writing.
• Drive carefully and maintain a professional appearance per uniform policy.
• Act as an ambassador for Switch and promote company interests.

Kenntnisse

Driving Skills

Flexibility

Attention to Detail

Communication Skills

Organisational Skills

Safety Conscious

Jobbeschreibung

Official rental partner to England Rugby

Service Delivery Agent

Glasgow City

Whether you have previous experience or not — we will have a role for you!

THE ROLE

As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Switch’s management processes.

Location - Glasgow City

MAIN DUTIES

• Deliver and collect vehicles from various locations
• Identify and record vehicle damage using appropriate documentation/systems per Switch's damage management procedure
• Perform comprehensive vehicle safety checks before delivery and at quality inspection stages
• Accurately and clearly complete fuel sheets
• Debowse vehicles as instructed, adhering to safety guidelines
• Clean vehicles thoroughly to meet company standards and customer requirements
• Undertake security checks and verify rental documentation as required
• Complete any necessary paperwork
• Comply with all Switch vehicle procedures
• Communicate accurately and appropriately, both verbally and in writing
• Drive carefully and considerately
• Dress according to company uniform standards, maintaining a clean and smart appearance
• Act as an ambassador of the company, promoting company interests at all times

SKILLS, EXPERIENCE, AND QUALIFICATIONS

• Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users
• Flexibility: Exhibits a flexible approach to working hours, rotas and locations
• Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance
• Communication Skills and customer service orientated
• Organisational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles
• Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use.

BENEFITS

• Company pension scheme
• Employee discount scheme
• Funded Summer and Christmas events
• Cycle to work schemes
• Discounted car hire rates
• Friendly and supportive working environment

We regularly update our openings with new opportunities.