Service Delivery Agent

Switch Car Rental; Wolverhampton; Hybrid; GBP 12.000 - 18.000; Vollzeit

Benefits dieser Stelle

Company pension scheme

Employee discount scheme

Funded Summer and Christmas events

Cycle to work schemes

Discounted car hire rates

Friendly and supportive working环境

Zusammenfassung

Switch Car Rental is seeking a Service Delivery Agent based in Wolverhampton to ensure vehicles are cleaned, inspected, and prepared for rental throughout the workday. You will identify pre- and post-rental damage and follow Switch's procedures.

Responsibilities include delivering and collecting vehicles, conducting safety checks, recording damage, completing paperwork, and ensuring customer service excellence. A flexible, safety‑minded candidate with good communication skills is ideal.

Qualifikationen

• Holding a full manual driving license (minimum 12 months).
• Flexibility with hours, rotas and locations.
• Eye for detail during vehicle inspections and damage recording.
• Strong communication and customer service orientation.
• Efficiently managing time and tasks for delivery/collection.
• Priority on safety and adherence to procedures.

Aufgaben

• Deliver and collect vehicles from various locations.
• Identify and record vehicle damage per procedure.
• Perform vehicle safety checks before delivery and at inspection stages.
• Complete fuel sheets clearly and accurately.
• Debowse vehicles as instructed and follow safety guidelines.
• Clean vehicles to company standards and customer requirements.
• Conduct security checks and verify rental documentation.
• Complete required paperwork and follow all vehicle procedures.
• Communicate clearly, both verbally and in writing.
• Drive carefully and considerately.
• Maintain a smart appearance according to uniform standards.
• Represent the company positively at all times.

Kenntnisse

Driving license

Flexible hours

Attention to detail

Customer service

Time management

Safety aware

Jobbeschreibung

Official rental partner to England Rugby

Service Delivery Agent

Whether you have previous experience or not — we will have a role for you!

THE ROLE

As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Switch's management processes.

Location - Wolverhampton

MAIN DUTIES

• Deliver and collect vehicles from various locations
• Identify and record vehicle damage using appropriate documentation/systems per Switch's damage management procedure
• Perform comprehensive vehicle safety checks before delivery and at quality inspection stages
• Accurately and clearly complete fuel sheets
• Debowse vehicles as instructed, adhering to safety guidelines
• Clean vehicles thoroughly to meet company standards and customer requirements
• Undertake security checks and verify rental documentation as required
• Complete any necessary paperwork
• Comply with all Switch vehicle procedures
• Communicate accurately and appropriately, both verbally and in writing
• Drive carefully and considerately
• Dress according to company uniform standards, maintaining a clean and smart appearance
• Act as an ambassador of the company, promoting company interests at all times

SKILLS, EXPERIENCE, AND QUALIFICATIONS

• Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users
• Flexibility: Exhibits a flexible approach to working hours, rotas and locations
• Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance
• Communication Skills and customer service orientated
• Organisational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles
• Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use.

BENEFITS

• Company pension scheme
• Employee discount scheme
• Funded Summer and Christmas events
• Cycle to work schemes
• Discounted car hire rates
• Friendly and supportive working environment

We'd love to have you on board.

We regularly update our openings with new opportunities.