Service Delivery Agent

Switch Car Rental; Belfast City District; Ibrido; GBP 12.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company pension scheme

Employee discount scheme

Funded Summer and Christmas events

Cycle to work schemes

Discounted car hire rates

Friendly and supportive working enviro

Friendly and supportive working enviro

Descrizione del lavoro

Switch Car Rental in Belfast is seeking a Service Delivery Agent to support daily vehicle delivery, collection, and thorough cleaning and inspection of fleet to meet company standards.

You will identify vehicle damage, perform safety checks, complete paperwork, and assist customers with professionalism while acting as an ambassador for Switch. A full manual driving licence and flexible availability are required; uniforms and a friendly environment await.

Competenze

• Full manual driving licence held for at least 12 months.
• Flexible approach to working hours, rotas and locations.
• Attention to detail for vehicle inspections and damage records.
• Strong communication and customer service orientation.
• Good organisational skills for timely delivery and collection.
• Prioritises safety and follows company procedures.

Mansioni

• Deliver and collect vehicles from various locations.
• Identify and record vehicle damage using documentation/systems.
• Perform comprehensive vehicle safety checks before delivery and at quality inspection stages.
• Complete fuel sheets accurately.
• Debowse vehicles as instructed, adhering to safety guidelines.
• Clean vehicles to meet company standards and customer requirements.
• Undertake security checks and verify rental documentation as required.
• Complete necessary paperwork and comply with Switch procedures.
• Communicate accurately, both verbally and in writing.
• Drive carefully and considerately.
• Dress according to company uniform standards and maintain a smart appearance.
• Act as an ambassador of Switch, promoting company interests.

Conoscenze

Driving license (full manual)

Flexibility

Attention to detail

Communication skills

Organisational skills

Safety consciousness

Descrizione del lavoro

Official rental partner to England Rugby

Service Delivery Agent

Belfast

Whether you have previous experience or not — we will have a role for you!

THE ROLE

Whether you have previous experience or not — we will have a role for you!

As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Switch’s management processes.

Location - Belfast

MAIN DUTIES

• Deliver and collect vehicles from various locations
• Identify and record vehicle damage using appropriate documentation/systems per Switch’s damage management procedure
• Perform comprehensive vehicle safety checks before delivery and at quality inspection stages
• Accurately and clearly complete fuel sheets
• Debowse vehicles as instructed, adhering to safety guidelines
• Clean vehicles thoroughly to meet company standards and customer requirements
• Undertake security checks and verify rental documentation as required
• Complete any necessary paperwork
• Comply with all Switch vehicle procedures
• Communicate accurately and appropriately, both verbally and in writing
• Drive carefully and considerately
• Dress according to company uniform standards, maintaining a clean and smart appearance
• Act as an ambassador of the company, promoting company interests at all times

SKILLS, EXPERIENCE, AND QUALIFICATIONS

• Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users
• Flexibility: Exhibits a flexible approach to working hours, rotas and locations
• Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance
• Communication Skills and customer service orientated
• Organisational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles
• Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use.

BENEFITS

• Company pension scheme
• Employee discount scheme
• Funded Summer and Christmas events
• Cycle to work schemes
• Discounted car hire rates
• Friendly and supportive working environment

We’d love to have you on board.

We regularly update our openings with new opportunities.