Service Delivery Administrator - Scheduling & Customer Care

Cameron Clarke Associates; Ipswich; On-site; GBP 27,000 - 29,000; Part time

Job summary

A prominent occupational health service provider located in Ipswich is seeking a Service Delivery Administrator. This role focuses on delivering exceptional customer service while supporting office functions like scheduling services and responding to client queries. Applicants should possess customer service and administration experience, with strong communication skills. Benefits include private medical insurance, pension scheme, and wellbeing days. A supportive working environment awaits those passionate about healthcare service delivery.

Benefits

Private Medical Insurance

Company Pension Scheme

EAP Services

Training

Wellbeing Days

Staff Events

Qualifications

• Experience with customer service and business administration.
• Familiarity with data protection legislation.
• Ability to multitask and work under pressure.

Responsibilities

• Deliver exceptional customer service and support office functions.
• Coordinate referrals and schedule services for Occupational Health Advisors.
• Maintain business records and confidentiality.

Skills

Customer service experience

General business administration

Logistics coordination

Problem-solving

Excellent communication skills

IT proficiency (MS Outlook, Excel, Word)

Tools

CRM system

Job description

A prominent occupational health service provider located in Ipswich is seeking a Service Delivery Administrator. This role focuses on delivering exceptional customer service while supporting office functions like scheduling services and responding to client queries. Applicants should possess customer service and administration experience, with strong communication skills. Benefits include private medical insurance, pension scheme, and wellbeing days. A supportive working environment awaits those passionate about healthcare service delivery.