Service & Customer Experience Advisor

Michael Page; Winchester; On-site; GBP 25,000 - 31,000; Full time

Job summary

A reputable recruitment firm is seeking a Service Advisor for a permanent role in Winchester. This position involves providing exceptional customer service along with managing client inquiries and service delivery. Candidates with prior experience in customer-facing roles, especially in the automotive industry, will excel. A competitive salary between £25,000 and £30,900 per annum is offered, along with opportunities for growth in a professional environment.

Qualifications

• Experience in a customer-facing role, preferably in automotive.
• Strong organisational and administrative skills.
• Proficiency with relevant software.

Responsibilities

• Act as the first point of contact for customers.
• Coordinate with teams for service completion.
• Monitor and follow up on customer satisfaction.

Skills

Customer service expertise

Organisational skills

Communication skills

Problem-solving ability

Tools

Computer systems

Job description

A reputable recruitment firm is seeking a Service Advisor for a permanent role in Winchester. This position involves providing exceptional customer service along with managing client inquiries and service delivery. Candidates with prior experience in customer-facing roles, especially in the automotive industry, will excel. A competitive salary between £25,000 and £30,900 per annum is offered, along with opportunities for growth in a professional environment.