Service Coordinator - Scheduling & Customer Care

Travail Employment Group; Knaresborough; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Salary £31k

Great pension

Private health available

Free parking

Job summary

Travail Employment Group is recruiting a Service Coordinator for a busy service department in Knaresborough. The role requires dealing with customers, engineers and suppliers by phone and email, organising engineer schedules and providing quotes, placing orders and liaising with suppliers to ensure timely delivery.

Offering a salary around £31k with 28 days leave, 9am-5pm Mon-Thu and a 4pm finish on Fridays, plus pension, training and parking.

Qualifications

• Ability to work under pressure while prioritising own workload.
• Proven customer service skills and ability to remain calm and reassuring.
• Solid IT skills.
• Able to work on your own at times.

Responsibilities

• Dealing with customers, engineers and suppliers by telephone and email in a friendly, professional manner.
• Organising schedules for engineers.
• Source pricing and providing quotes to customers, placing orders and liaising with suppliers to ensure that they are delivered appropriately.
• Deal with all goods in, unpacking and registering them.
• Maintaining accurate records and key documentation.
• General administration support as required.

Skills

Under pressure handling

Customer service

IT skills

Independent worker

Job description

Travail Employment Group is recruiting a Service Coordinator for a busy service department in Knaresborough. The role requires dealing with customers, engineers and suppliers by phone and email, organising engineer schedules and providing quotes, placing orders and liaising with suppliers to ensure timely delivery.

Offering a salary around £31k with 28 days leave, 9am-5pm Mon-Thu and a 4pm finish on Fridays, plus pension, training and parking.