Service Coordinator

Confidential; Knaresborough; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Great pension

Private health insurance

Free parking

Accessible by public transport

Job summary

Confidential is seeking a Service Coordinator to join its busy service department in Knaresborough. You will handle customers, engineers and suppliers by phone and email in a friendly, professional manner, and help organise engineer schedules.

You will source pricing, provide quotes, place orders, unpack goods, register them and maintain accurate records while delivering general admin support as needed.

Qualifications

• Proven customer service skills.
• Solid IT skills.
• Ability to work under pressure and prioritise workload.
• Able to work independently when required.

Responsibilities

• Deal with customers, engineers and suppliers by telephone and email in a friendly, professional manner
• Organise schedules for engineers
• Source pricing and provide quotes, place orders and liaise with suppliers for timely delivery
• Unpack goods and register them
• Maintain accurate records and key documentation
• General administration support as required

Skills

Customer service

IT skills

Work under pressure

Independent worker

Job description

Service Coordinator

31k, Knaresborough , 28 days leave, 9am - 5pm Mon - Thurs (4pm finish Friday), pension, training, parking.

Job Role

Due to retirement my client is looking to recruit for a service coordinator to join their busy successful service department.

• Dealing with customers, engineers and suppliers by telephone and email in a friendly, professional manner
• Organising schedules for engineers
• Source pricing and providing quotes to customers, placing orders and liaising with suppliers to ensure that they are delivered appropriately
• Deal with all goods in, unpacking and registering them
• Maintaining accurate records and key documentation
• General administration support as required

Key Skills

• You will have the ability to work under pressure whilst prioritising your own workload
• Proven customer service skills and be able to remain calm and reassuring to all
• Solid IT skills
• Be able to work on your own at times

Benefits

• Salary of 31k
• Great pension
• Private health available
• Free parking and accessible on public transport