Service Coordinator – Scheduling & Admin (Full-Time)

Sigmar Recruitment; Antrim and Newtownabbey District; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Permanent, full-time opportunity

Supportive team environment

Job summary

Sigmar Recruitment is seeking a meticulous Service Coordinator to join a busy depot in Mallusk. You will schedule servicing, maintenance and repairs, coordinate multiple priorities and deliver excellent service to customers and colleagues.

The role requires strong IT skills, experience with CRM/ERP systems, and superb organisational abilities in a fast-paced environment. A permanent, full-time opportunity with a supportive team awaits.

Qualifications

• Experience in administration, service coordination or customer support.
• Strong IT skills with CRM/ERP or similar systems.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple tasks and deadlines in a busy environment.

Responsibilities

• Coordinate and prioritise repair, maintenance and service workloads.
• Schedule work for service teams and provide availability updates to stakeholders.
• Produce and maintain service and repair reports.
• Ensure service documentation is completed accurately and processed efficiently.
• Manage parts and stores requests to support operations.
• Handle customer enquiries via telephone and email with professionalism.
• Liaise with customers regarding repairs and servicing queries.
• Ensure internal procedures and compliance requirements are followed.

Skills

Administration experience

Service coordination

CRM/ERP software

Organisational skills

Communication skills

Tools

CRM software

ERP systems

Job description

Sigmar Recruitment is seeking a meticulous Service Coordinator to join a busy depot in Mallusk. You will schedule servicing, maintenance and repairs, coordinate multiple priorities and deliver excellent service to customers and colleagues.

The role requires strong IT skills, experience with CRM/ERP systems, and superb organisational abilities in a fast-paced environment. A permanent, full-time opportunity with a supportive team awaits.