Service Coordinator — Field Ops & Scheduling Pro

Rsk Group; Ayr; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Company Pension

Life assurance

Job summary

RSK Group in South Ayrshire, UK is seeking a Service Coordinator on a full-time, permanent basis. You will work with engineers, operations staff and project managers to plan maintenance visits, manage communications and ensure delivery within budget and timescales.

Role requires strong organisational and multitasking abilities, plus effective communication with clients and internal teams. Pension and life assurance are included as benefits.

Qualifications

• Proficient with Word, Excel and Outlook.
• Excellent telephone skills and manner.
• Effective oral and written communication.

Responsibilities

• Using PPM planner to create scheduled service visits for mobile engineers and sub-contractors.
• Request RAMS for subcontractor visits.
• Notify customers of planned appointments per maintenance schedule/contract.
• Issue work orders to field-based engineers via electronic system or phone.
• Liaise between customer and operations management for smooth delivery.
• Coordinate and manage tasks to meet budgets and timescales.

Skills

Microsoft Office

Telephone skills

Communication skills

Teamwork

Job description

RSK Group in South Ayrshire, UK is seeking a Service Coordinator on a full-time, permanent basis. You will work with engineers, operations staff and project managers to plan maintenance visits, manage communications and ensure delivery within budget and timescales.

Role requires strong organisational and multitasking abilities, plus effective communication with clients and internal teams. Pension and life assurance are included as benefits.